Privacy Policy

How we collect, use, and protect your information

Last updated: December 30, 2024

Introduction

Hope Reformed Church ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at hopereformed.net or use our services.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Contact Form Submissions: When you contact us, we collect your name, email, and message content.
  • Newsletter Subscriptions: When you subscribe, we collect your email address.
  • Prayer Requests: Any information you choose to share in prayer request submissions.

Information from Third-Party Login Services

If you choose to sign in using a third-party service (such as Google or Facebook), we receive certain profile information from that service. This typically includes your name, email address, and profile picture. We only request information necessary to create and manage your account.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website and user experience.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website and services
  • Create and manage your user account
  • Respond to your inquiries and prayer requests
  • Send newsletters and church updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information.
  • Service Providers: With trusted third-party services that help us operate our website (e.g., hosting, email services).
  • Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and personal data
  • Opt out of marketing communications
  • Withdraw consent for data processing

Data Deletion Instructions

If you want to delete your Hope Reformed Church account and associated data, you have the following options:

Option 1: Delete Your Account (Recommended)

  1. Log in to your account at hopereformed.net/login
  2. Go to your Profile page
  3. Scroll down and click "Delete Account"
  4. Confirm the deletion when prompted

This will permanently delete your account and all associated personal data from our systems.

Option 2: Contact Us

If you are unable to delete your account yourself or have questions about data deletion, contact us:

Please include "Data Deletion Request" in the subject line and provide the email address associated with your account. We will process your request within 30 days.

Data Deleted

When you delete your account, the following data is removed:

  • Your name and email address
  • Profile information and avatar
  • Account preferences and settings
  • Any data received from third-party login services (Google, Facebook)

Note: Some information may be retained for legal or legitimate business purposes, such as donation records required for tax purposes or data needed to comply with legal obligations.

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: